Your music, from first idea to release.
Updated 28 September 2026
RecordBox is provided by SAVEYOURWORK LLC. Contact [email protected] for privacy, account or support questions.
We process your sign-in email or phone number and verified sign-in identifier; release and song details; artwork, audio, lyrics and designs; account backups; versions acquired through checkout; and the sharing links, invitations and feedback you choose to create. Do not upload content you do not have permission to use.
We use this information to operate your workspace, verify access, back up releases, restore your checked-out versions, prepare timed lyric drafts from uploaded audio, and deliver sharing features you request. Your editable release stays on your device until a feature such as account backup, lyric preparation or sharing sends the necessary material to our services. Finished images and videos render on your device.
Our hosting and network providers, including DigitalOcean and Cloudflare, deliver and protect the service. Resend delivers email verification codes. When managed sign-in is enabled, Supabase processes authentication and our configured SMS delivery provider delivers phone verification codes. Apple or Google processes sign-in if you select that provider. Audio for automatic lyric preparation is sent to our configured transcription service. We do not sell your personal information or use it for advertising tracking. We process limited request/security diagnostics and app-attestation information to protect access. For signed-in accounts, our internal support dashboard receives app-open, export, backup and failure categories, platform and available build version. These reports contain no artwork, audio, release titles, raw error text or sign-in tokens; they are retained for up to 30 days, subject to a 2,000-report capacity, and removed with account deletion.
Public links let anyone with the link see the selected release snapshot. Invite-only links require the invited account. A recipient may retain files they have already obtained. Revoking a link or deleting an account cannot recall copies already saved outside RecordBox.
Local work and downloaded design versions remain on your device until you remove them, delete the account on that device, or the operating system clears app storage. Local finished-file history lasts up to 30 days and temporary native sharing files up to 24 hours; keep your own copy in Photos or Files. Backed-up releases and checked-out version recipes are retained while your account is active. Review links expire after seven days. Temporary processing files and expired sign-in codes are cleaned automatically.
Open Project & saving, then Account & devices, then Delete account. A new email verification code confirms this destructive action. Deletion revokes account sessions and removes live account records, backed-up releases, checked-out versions and owned sharing links. A retryable cleanup process removes associated media and provider grants. Shared media referenced by another account remains for that account. Previously exported files are not deleted from Photos or Files.
Restricted infrastructure backups may retain earlier data for disaster recovery. Contact us for the retention status of a specific deletion; immediate erasure of every historical backup is not claimed. They are for disaster recovery and are not available through the app. We retain minimal account-digest and release-id deletion records so a restore cannot reactivate deleted data. An offline device cannot receive a remote deletion until it reconnects; on reconnection, account access and downloaded data are checked and removed as appropriate. Contact us for details about a particular deletion request or any record we are required by law to retain.
You can use a guest workspace, remove local downloads, revoke sharing links, request access to or correction of your information, or delete your account. Photos and Files access is used only when you choose an import or save action. Face ID checks happen on your device; RecordBox does not receive your biometric data. Reinstalling requires an online sign-in to recover account work and download eligible versions again.
A little help, whenever you need it.
Email [email protected]. Include your app version and a description of the problem. Do not send sign-in codes, private account keys or an entire release backup unless support explicitly requests a secure transfer.
Sign in to the same account, open Project & saving → Account & devices, and choose a backed-up release. Your library contains the exact versions you checked out. Download them again for offline use. Local-only work cannot be recovered after it has been removed from the device.
Use Save / Share beside a finished image, video or package. Choose Save Image, Save Video or Save to Files when available. Closing or cancelling the share sheet keeps you in your release.
Project & saving → Account & devices → Delete account. Verify the fresh email code and confirm deletion. If you cannot access your email, contact [email protected]; we will need to verify ownership before acting.